Travel Planning

Arrival: Franchisors/Vendors are encouraged to fly in on Sunday, March 24th for our Welcome Cocktail party at 6 pm if you are a new attendee you are invited to attend our New Attendee meeting at 5:30 pm. We will start bright and early Monday, March 25th. FranNet Consultants are encouraged to fly in on Sunday as well.

Departure: The meeting ends March 26th at 5pm for franchisors/vendors.  Consultant's meetings will end on March 27th at noon.

I registered for the meeting, am I automatically registered for Speed Meeting? 

No. You will receive a separate email from [email protected] inviting you to make your speed meeting appointments.  Look for that email sometime during the week of March 4th. Also, check your junk/spam folder for this email.


Attire is business casual for all events.

What are the deadlines I need to be aware of?

Deadline to register for the FranNet Fall Meeting is February 19th.  

Deadline to submit your one sheet is February 19th.

For Cancellation information, please see our "Meeting Terms" at the bottom of our FAQ

The deadline to make speed meeting appointments is March 8th.

The deadline to make your hotel reservations is March 1st or until the room block is sold out, whichever comes first.

Did I register for the meeting?

You should have received a registration confirmation email but if you didn’t keep it, go to the home page. There you will find a “Did I register” button, click on it and enter your company name. The email would have come from [email protected], please check that this email is not in your junk/spam folder. Please note that this email is not monitored. 

I need to upload my one sheet…how? What information is needed?

If you have already registered, refer to your confirmation email. There is an edit my information link at the bottom. Once you click on that, you can view a spec sheet and upload your one sheet. You can also view the spec sheet HERE.

I need to edit my

Refer to your confirmation email, there is an edit my information link at the bottom. Once you click on that you can add, delete, or change attendees. If you need to edit your attendees after February 19th, please reach out to [email protected]

Did I pay my registration fees?

Please contact FranNet Accounting, at [email protected] 

Do you accept Credit Cards? 

Unfortunately, we do not accept credit cards through the convention website at this time, but you can reach out to Accounting at [email protected] if your brand's accounting contact did not receive the automated invoice from [email protected].

I need to submit my payment for registration, how do I submit payment?

The person that will receive the invoice is whomever your brand has as the accounting contact in the Zor Portal, they will get an automated invoice from [email protected] with a link to pay via E-Check or credit/debit card. 

Please remit payment via the link included with the invoice or via ACH. We DO NOT accept checks.

If you don’t have the information needed please contact accounting at [email protected]

I would like to bring giveaways and/or information other than what is on my one sheet, how many do I need?

Please contact [email protected]  

Will I need to wear a mask?

We are following the rules and regulations of the local jurisdiction to keep everyone safe. The hotel and special event areas do NOT require proof of vaccination or a negative COVID test. We will continue to monitor this policy closely. Our top priority is the safety and wellness of our attendees.

What are the hotel cleaning protocols?

Please click HERE for the Hyatt Regency Jacksonville Riverfront cleaning protocols and COVID-19 updates. 

Transportation to/from the hotel

Please click HERE for information on transportation to/from the hotel.

Meeting Terms

Please click HERE for information on our meeting terms and conditions.